Articles
I started journaling in my teenage years and it something I still do everyday: it is a great way to learn from experiences and to reflect on decisions & outcomes. Some of these reflections become longer over time – and are occasionally shared through Medium.
Medium articles
Navigating Through Change: Setting ourselves up for growth
In today’s fast-paced world, change is inevitable, and navigating through it can be challenging. Whether it’s in our personal or professional lives, we are constantly pushed to adapt to new circumstances. But instead of just keeping our heads above water, how can we position ourselves for growth ? Change takes us out of our comfort zone and into new territory, which, let’s be honest, can be pretty stressful.
Navigating Through Change: Leading people and teams during transitions
Change — it’s one of those things that keeps life interesting. But when it comes to leading a team through change, it can feel more like steering a ship through a storm you didn’t see coming. With three mergers, two demergers, and five reorganisations in the last ten years, I’ve become somewhat of an expert at navigating these turbulent waters — and decided to create a series of articles on this subject.
Crafting the culture of our organisation
It has been several months since we wrapped up the first ever Trust and Connecting Offsite event. I am still amazed at what a great experience this was for all of us. I had the privilege of working with María José Peláez to organise this event in which we brought our highly distributed tribe of 90+ tech, product, insights and UX specialists together in Barcelona for the first time. Now, let’s set some context. Our tribe is a …
User testing in times of Covid-19
As the Covid-19 pandemic forced us all to work from home, user researchers, UX designers and product managers had to look for tools and methods to run user tests, interviews and workshops remotely. As we have users across three continents, we’ve been trialling remote user testing for several years. But we’ve had to scale and adapt processes and tools to make sure we can continue to test new design …
Speed is the enemy of design
Amsterdam. Aside from the occasional hit n run for a broodje rookworst on Schiphol Airport, I had not been downtown for the last 6 years. Quite a long time, considering I worked and part-time lived in this artefact of the past for nearly a decade. This time however, I had a good reason to visit the capital of Holland: It was the very first edition of the Interact conference. I worked on a few projects some years ago with Nomensa …
Techfugees Global Summit 2018
I met Khalid two months ago at the Techfugees Global Summit in Paris. Corporates, NGOs, startups, techies and refugees come together for two days during this event, in order to debate and to discuss the various uses of technology for displaced people during the time of migration until arrival in their new society. Khalid was there to help out Kate from Crisis Classroom. I will tell you about her and the …
Designing for Digital Ecosystems
Lets start this post with a small story. When I turned 9 years old, I got a train set from my parents. It was a birthday present and I liked it, but didn’t really play much with it. The train wasn’t going anywhere: it just went round and round and round, and actually, it was kind of dumb. Born in 1980, I would rather take my GI Joe and Battle Beast action figures and fight an imaginary intergalactic war every now and then. A few …